FAQ

Frequently Asked Questions

How can I contact Myrix?

You can reach our support team anytime at info@trymyrix.com or through the contact form on our website. We usually respond within 24–48 hours on business days.

Where is Myrix based?

Myrix operates globally through a network of trusted partners and suppliers. Our fulfillment centers are located in several regions to ensure fast worldwide delivery.

Do you ship worldwide?

Yes, we ship to most countries around the world. Orders are processed within 1–2 business days, and delivery typically takes 7–10 business days, depending on your location.

How do I track my order?

Once your order ships, you’ll receive a shipping confirmation email with a tracking link. You can use this link to check your delivery status at any time.

What payment methods do you accept?

We accept all major credit and debit cards, as well as secure payment options such as Apple Pay, Google Pay, and PayPal (where available). All payments are processed through trusted, encrypted gateways for your safety.

What is your refund policy?

We offer a 30-day money-back guarantee on all eligible items. If you’re not satisfied, simply contact us at info@trymyrix.com within 30 days of delivery to start your return or refund request.

How secure is my personal information?

Your privacy is extremely important to us. All personal data is encrypted and handled in accordance with our Privacy Policy. We never sell or share your information with third parties without consent.

Can I collaborate or partner with Myrix?

We’re always open to partnerships with creators, professionals, and distributors who align with our mission. If you’re interested, reach out to info@trymyrix.com with “Partnership Inquiry” in the subject line.

How can I be sure Myrix products are safe and high quality?

Every Myrix product is developed in collaboration with certified doctors, scientists, and specialists. Our formulations are made in facilities that follow strict quality and safety standards, with every batch tested for purity and consistency. We focus on results, not shortcuts — because your health deserves the highest level of care.

Is Myrix a trustworthy brand?

Yes — Myrix was built on transparency, science, and real results. From our ingredients to our customer support, every part of our process is guided by honesty and professionalism. We back every order with a 30-day money-back guarantee, so you can try our products completely risk-free.